Thursday morning - helpdesk and quiz

This morning we went with Matt to do a quick reference quiz, which we had to answer using only reference books. Then we went to see Dan, who told us about ordering books and about his job in general. After this, we had a break in the staff room and I went with Caroline to observe her work on the helpdesk. I noticed someone had a question about using the internet, and asked for Caroline's help. While I was doing this, Oliver was doing research with Matt on social networking and education, for academics. I had the oppertunity to do this after I had worked on the helpdesk. This morning has helped us gain further knowledge on the different types of occupations people have in the Adsetts.